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Privacy Collection


This notice is provided in connection with the European Privacy Law, General Data Protection Regulation (EU) 2016/697 and only applies to individuals who can enforce that law.

Respecting your Privacy

Our Privacy Policy sets out the details of how we use, process, transfer and disclose personal data. We encourage you to read it. The notice sets out the essential details that apply to the personal data that we are collecting from you at the moment.

Who is Processing your Personal Data

The controller for this personal data is Squadify Holdings Pty Ltd who can be contacted at by emailing

Juliet Hammond at

How we are using it

We are collecting the personal data that is required by the Squadify platform or this website and that you are including at the sign-up page in Squadify or in our contact us form on the website at this time for the primary purpose of entering into a contract with you (or the person that you represent) and for the on-going administration of that contract.

We collect and process this information on the lawful basis of our legitimate interest in connection with entering into and the on-going administration of that contract with us.

What we do with it

Squadify Holdings Pty Ltd will process your personal data in the EU, and/or may authorise their suppliers and contactors to process your personal data in Australia, Columbia and the United States and the Philippines.

Where your personal data is transferred outside of the EU, we use our best efforts to ensure that it is transferred and processed in accordance with legal requirements and use suppliers and contractors who have represented to us that they comply with GDPR standards, are subject to US Privacy Shield protections and/or are bound by EU approved Model Clauses or clauses that reflect Article 30 of GDPR.

The primary third-party processors for Squadify are:

Name of the system that will process the data

Third Party organisations. Name and address. 

Which Categories of personal data will be sent to the third parties? 

Countries to whom it will be transferred

Get Feedback

 Get Feedback: 123 Mission St, San Francisco, CA 94105, USA 



Demographics questions, opinions (ratings collected through Squadify), IP address and a unique identifier. 

U.S.A - Get Feedback and Amazon Web Services



405 Howard St 2nd Floor,

San Francisco. CA 

Mixpanel have IP address only for purposes of analytics.  

Singapore and U.S.A where the Mixpanel account teams are based

AWS – Amazon Web Services

Amazon Web Services Australia

2 Park Street  

Sydney 2000 NSW 



Amazon Web Services U.S.

410 Terry Avenue North 

Seattle WA 

98209 - 5210 


All data collected in the Squadify application is processed through a production server in Australia.


In exceptional circumstances, the development team may transfer production data to the development database for the purposes of development and testing of the product. Access is restricted.

Australia- all data collected through the live Squadify system









10800 NE 8th Street, 

Suite 700 Belleview WA 



User Email Address 




510 Townsend Street 

San Francisco 

CA 94103 


Payment details 



Flame3 Software Pty Ltd (Trading as Cafeto Software)

Level 5, 11 York Street 

Sydney 2000 



Flame3 have access to all data held in the production system for the purposes of supporting and developing the product. Access is restricted.



BSA Solutions inc

BSA Solutions Inc.

6th Floor, ebloc4,

3 Jose Maria del Mar St,

Cebu City 6000


Names and email addresses of users. Access is limited to specific clients where administration takes place offshore



How long we keep it

We keep the personal data that you give to us through the Squadify platform initiated at the sign-in page and the contact us page on our website whilst we have an on-going relationship with you, and for a reasonable period afterwards (but not longer than 2 years after our relationship ceases) and for any additional period that we are required to do so under the law of the jurisdiction in which the personal data is kept. After this period, this personal data will be automatically and permanently destroyed.

 What are your rights?

You have the following rights under the European Privacy law, known as “GDPR” (although certain limitations or exceptions may apply under that law), including the right to:

  • know what personal data we hold on you.
  • have any of your personal data erased, rectified or supplemented where it is unnecessary, inaccurate, out of date or incomplete.
  • object to the processing of your personal data.
  • require us to suspend processing your personal data for a period of investigation, and/or stop processing your personal data where the processing is unlawful, if you contest:
    • the accuracy of your personal data.
    • whether your personal data is not being processed lawfully,
    • whether our legitimate grounds for processing override yours.
    • whether there is any need for us to continue to process it.
  • where our lawful basis of process is having obtained your consent, you may require us to stop processing your personal data at any time.
  • the right to require us to stop direct marketing to you (there is no exception to this right); and
  • have a copy of your personal data for the purpose of portability.

In situations where our processing is unlawful, and you oppose the erasure of the personal data you may request the restriction of the use instead. 

If you wish to exercise any of these rights, please contact us on email to Juliet Hammond

In the event that you wish to complain about how we have handled your personal data, please contact our Privacy Officer at or in writing at Squadify, Unit 4/2 Daydream Street, Warriewood 2102 NSW, Australia. Our Privacy Officer will then investigate your complaint and work with you to resolve the matter.

You also have the right to complain to Supervisory Authority in the EU Member State in which you reside.