Episode 126 – You don’t have a trust problem – you have a clarity problem
Show Notes
While many teams focus on building trust to improve performance, it’s actually clarity that needs to be addressed first.
Research shows that teams need clear roles, goals and processes before they can effectively build trust and collaborate. This represents a significant shift from traditional thinking about team development, and the data shows that improving clarity drives up trust results, whilst working directly on trust doesn’t impact clarity scores.
In this episode, Squadify’s Chief Data Officer, Juliet Owen re-joins Dan and Pia to discuss the role clarity plays in driving team performance.
This episode will help you
Build team trust by first establishing clarity around roles, goals and processes rather than focusing directly on trust-building exercises
Create effective one-page team documents that capture why the team exists, their collective goals, and non-negotiable behaviours
Drive better team performance by shifting from individual KPIs to collective team goals that encourage collaboration rather than competition
