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Episode 80 – Meet a psychologically safe, high-performing organisation with Lee Geary and Rebecca Pinkstone

Show Notes

Creating a psychologically safe and high-performing organisation means focusing on both performance and wellbeing. Organisations need to foster a culture of learning and development, building strong leadership capabilities, and prioritising psychological safety at all levels. By balancing the delivery of services and outcomes with the support and wellbeing of staff, organisations can make a tangible difference in the lives of their clients while maintaining a positive and productive work environment.
Rebecca Pinkstone is the CEO of Bridge Housing, a community housing provider in Australia. With a background in community development and a passion for providing safe and affordable homes, Beck leads the organisation in its mission to make a tangible difference in people’s lives.
Lee Geary is the Executive Director of People, Culture and Brand at Bridge. With a career focused on capacity building and organisational development, Lee is responsible for cultivating a psychologically safe and high-performing culture within the organisation.
Through learning and development initiatives, data-driven decision-making, and leadership development, Bridge ensures that its employees have the skills and support needed to deliver quality services to their residents.
Three reasons to listen
  • For a refresher on psychological safety and to learn about its place within high-performance teams
  • For practical insights and strategies for building a psychologically safe work environment
  • To hear real-life examples and experiences from Beck and Lee on their journey of creating a psychologically safe and high-performing organisation
Episode highlights
  • [00:02:01] Meeting Rebecca & Lee
  • [00:11:39] The challenges of social housing
  • [00:14:26] How Bridge maintains a high sense of wellbeing
  • [00:18:25] Getting buy-in and engagement from across the team
  • [00:22:46] Setting values and aligned behaviours
  • [00:28:32] Legislation around psychosocial hazards
  • [00:32:02] Challenger safety
  • [00:37:04] The management operating system
  • [00:43:54] Practical steps to implementing Bridge’s principles
  • [00:48:36] Takeaways from Pia and Dan
Meet the guests
Rebecca Pinkstone has spent the past 17 years working in social and affordable housing. As CEO of Bridge Housing, Rebecca leads a committed team of 100 staff providing housing services to that change the lives of 5,500 people living in 3,500 homes across metropolitan Sydney. Before joining Bridge Housing, Rebecca worked for the NSW Government in a variety of senior roles to deliver major social housing reforms to improve services and grow the community housing sector. Prior to her work in housing, Rebecca worked in the areas of social planning, crime prevention and domestic violence in both state and local government. Rebecca holds an Masters in Policy, BA Social Sciences (Honours) and Grad Cert, Adult Education and is a member of the Australian Institute of Company Directors. Rebecca is a Director of CHIA NSW and NSW Branch member of the Australasian Housing Institute.
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