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Episode 53 – A team approach to health with Liz Dean

Show Notes

Teams need clarity in order to function. Without clear leadership or a shared goal, people can feel unheard and undervalued. This is all the more critical in a hospital setting where patients also need to be heard and valued.
Dr Tim Arnold is a family medicine physician in Northern Minnesota, with 22 years of experience delivering babies, providing care in the ICU, emergency room, clinic, and hospital.
Liz Dean worked for 20 years with Tim at the same organisation, focusing on business development and innovation. Now, she helps leaders in healthcare schools and businesses improve their skills and optimise for greater success.
Takeaways from Pia and Dan
  • Titles are intriguing but can create issues when they are used to create deferential ranks. Calling Tim by his first name removes a critical barrier without undermining the important work he does involving people’s lives and sickness.
  • Removing rank can simplify things and lead to more authentic human relationships.
  • Organisations are flattening their structures and finding new approaches to work. Consequently, the fixation on titles is decreasing.
  • A title can be a form of acknowledgment for our work, but it doesn’t necessarily indicate our leadership skills. Genuine leadership is more about relating to people and inspiring them to follow.
  • We don’t always have control over our environment. But we can control the way we relate to people and collectively think through problems.
  • When we don’t know enough to understand the result of our actions, we end up with complexity and chaos. We must get multiple perspectives, and forget about finding a perfect answer.
Meet the guests
Liz Dean Liz Dean is a strategy consultant and executive coach who helps leaders, teams, and organisations build the capability to transform into more vibrant versions of themselves. She has a unique ability to help clients imagine a better future & make that vision a reality. Empowering leaders & teams to think big, start small & move quickly has led her clients to significant success, including leadership & team transformation, award-winning innovations & substantial revenue gains. After 20 years of working in a healthcare leadership role at Riverwood Healthcare, Liz Dean made the bold decision to pursue an exciting endeavour. Dean has launched an executive coaching and consulting firm. LDean Coaching helps businesses, schools and healthcare organisations realise growth and success through a unique model, which combines the art of human behaviour with the science of strategy. “It goes without saying that what helps people helps businesses,” explains Dean. Aside from her two decades of work experience, Dean brings an impressive list of credentials to her business. She holds Master of Business Administration and Bachelor of Community Health degrees along with certifications as an International Coaching Federation Business & Life Coach, Emotional Intelligence Coach and Innovation 90 Coach. Dean is a fellow of the prestigious Harvard Institute of Coaching and holds certifications in IDEO Business Innovation, Strategy Management and Disruptive Strategy. www.LDeanCoaching.com Dr Tim Arnold Timothy Arnold, M.D. is a board-certified family medicine physician and a fellow of The American Academy of Family Physicians. Dr. Arnold has practiced full scope family medicine, including obstetrics, ICU care, ER care, hospital medicine and outpatient medicine, in rural Northern Minnesota at Riverwood Healthcare Center for 22 years. Dr. Arnold has filled various roles during his tenure including Chief of Staff as well has Chief Medical Information Officer from 2004 to current. During this time he has lead Riverwood through multiple technology transitions focusing on innovation and growth across the organisation.
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