In these Terms, unless the context otherwise requires:
Account means an account registered by a Member to access the Platform and Services.
AI-Assisted Services means any feature of the Services that uses automated or algorithmic techniques (including large language models) to generate responses, insights, recommendations or content.
AI Outputs means any content, responses, explanations, recommendations or materials generated by AI-Assisted Services, including the Squadbot.
Aggregated and Anonymised Data means data that has been combined with other data and processed so that it cannot reasonably be used to identify an individual, team or organisation.
Authorised Outputs means reports, summaries, commentaries, insights and recommendations generated by the Services and made available to a Member based solely on that Member’s authorised use of the Services.
Knowledge Base means Squadify’s proprietary content, including but not limited to research summaries, frameworks, learning materials, templates, workshop guides, prompts, taxonomies, evaluation logic and derived works.
Member means a registered user of the Platform who holds an Account.
Platform means the Squadify online software platform, including all authenticated features, tools, dashboards, reports, subscriptions and AI-assisted functionality (including the Squadbot).
Services means the Platform and any related services provided by Squadify from time to time.
Services Fee means the fees payable for access to the Services, as notified to you from time to time.
Squadbot means Squadify’s AI-assisted conversational feature that provides contextual explanations, summaries, recommendations, learning content and workshop designs based on a Member’s Authorised Outputs and Squadify’s Knowledge Base.
Subscription means a paid or trial-based right to access the Platform and Services for a defined period.
Subscription Period means the duration of a Subscription.
Terms means these Website and Platform Terms and Conditions of Use.
Website means the public website located at www.squadify.net.
Your Content means any information, data, text or materials submitted, uploaded or otherwise provided by you through the Platform or Services, excluding Aggregated and Anonymised Data and AI Outputs.
2.1 Welcome to Squadify, which comprises:
a) the public Website; and
b) the Platform and Services.
2.2 The Platform and Services are operated by Squadify Services Pty. Ltd. (ABN 98 645 604 226) (Squadify).
2.3 These Terms govern your access to and use of the Platform and the Services.
Use of the Website alone is subject to these Terms only to the extent applicable.
2.4 By accessing, browsing, registering for, or using the Platform or any Services, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must immediately cease using the Platform and Services.
2.5 Squadify may update these Terms from time to time. Where reasonably practicable, notice of material changes will be provided. Changes take effect from publication.
3.1 You accept these Terms by:
a) creating an Account;
b) accessing or using the Platform or Services (including AI-Assisted Services); or
c) clicking to accept these Terms where prompted.
4.1 To access the Platform or Services, you must register an Account.
4.2 You may be required to provide personal information including email address, username and password.
4.3 You warrant that all information you provide is accurate, current and complete.
4.4 Upon registration, you become a Member and agree to be bound by these Terms.
4.5 You must not use the Platform or Services if you are not legally capable of entering into a binding contract or are prohibited under applicable law.
5.1 The Website is provided for general informational purposes only.
5.2 Access to the Website does not grant access to the Platform or Services unless expressly stated.
6.1 As a Member, you agree that you will:
7.1 The Squadbot forms part of the AI-Assisted Services and enables Members to explore Authorised Outputs and receive contextual explanations, learning content and suggested actions based on the Knowledge Base.
7.2 Squadbot access is limited to:
a) Authorised Outputs relevant to the Member’s Account;
b) no raw survey data or identifiable responses;
c) no direct access to the Knowledge Base.
7.3 You must not attempt to extract or infer information about other teams, customers or internal systems.
7.4 You must not attempt to reconstruct or systematically extract Squadify’s Knowledge Base.
7.5 AI Outputs are provided for internal use only. No ownership rights are transferred.
7.6 AI Outputs are generated automatically and may be incomplete or context-dependent. They do not constitute professional advice. You are responsible for applying judgement before acting.
7.7 Squadify may monitor usage patterns and suspend or terminate access to AI-Assisted Services where misuse is reasonably suspected.
7.8 Squadify does not use customer-specific data or Squadbot interactions to train shared or third-party AI models, except using Aggregated and Anonymised Data for service improvement.
8.1 Services Fees are payable as invoiced by Squadify.
8.2 Payments may be processed via an authorised payment provider.
8.3 You are responsible for all costs arising from failed or unpaid payments.
9.1 All intellectual property in the Website, Platform and Services remains the property of Squadify.
9.2 Squadify grants you a limited, non-exclusive, revocable licence to use the Platform and Services in accordance with these Terms.
9.3 AI-generated content constitutes part of the Services and is protected as a derivative work.
9.4 Nothing in these Terms permits use of the Platform or Services in breach of usage restrictions.
10.1 Use of the Platform and Services is subject to Squadify’s Privacy Policy.
11.1 Nothing in these Terms limits rights under the Australian Consumer Law.
11.2 Subject to law, the Platform and Services are provided “as is” and “as available”. This includes reliance on AI-Assisted Services.
12.1 To the extent permitted by law, Squadify’s total liability is limited to resupply of the Services.
13.1 These Terms continue until terminated.
13.2 You may terminate by not renewing a Subscription or giving 7 days’ notice.
13.3 Squadify may terminate for breach, including misuse of AI-Assisted Services, or where required by law or commercial viability.
14.1 You indemnify Squadify against losses arising from Your Content, your use of the Platform or breach of these Terms.
15.1 Disputes must first be resolved by good-faith negotiation and mediation in NSW, Australia.
16.1 The Platform and Services are offered from Australia.
16.2 Courts of New South Wales have exclusive jurisdiction.
17.1 These Terms are governed by the laws of New South Wales, Australia.
18.1 The parties acknowledge these Terms are fair and reasonable.
19.1 Any unenforceable provision is severed without affecting the remainder.
